Call Log Printable – Phone Call Records, Message Slips and Follow-Up Sheets

Record the call, log the follow-up, then close it out and file the sheet: the cover of this ten-page call log printable sums up the routine behind every page in those three steps. There are two ways to keep the running list. The simple call log is a portrait page with eight rows for caller, phone, purpose, next step and status, plus a few lines for priority callbacks. The wide call log turns the page sideways for ten rows, adds topic and due date columns, and has a status key of open, waiting and done.

When one call needs its own page

Some calls deserve more than a row, and five of the pages are made for one conversation each.

• Business call record. Caller, company, time and a reference number, then the objective of the call, what was discussed, the decision and next step, and an outcome to check: resolved, pending or escalate.
• Callback and resolution. Starts from the original call’s reference and the reason for calling back, then three action items with an owner and due date each, and a closing status of closed, deferred or callback needed.
• Customer service case sheet. A case ID and topic, then boxes for the issue, the steps taken and the resolution, with an open, waiting or resolved status.
• Personal call journal. For calls outside work: who you spoke with, three boxes headed Conversation, Remember this and Next time, and a callback date.
• Message slips. Four While You Were Out slips on one page, each with from, phone, date, time, message, who took it, and callback and urgent boxes. Print the page and cut it into quarters.

The quick contacts page holds six people with company, phone, email, best time to call and notes, and the last page is a dot-grid notes area with side boxes for things to remember and next steps.

Printing and filling

Each palette and paper size comes as two files: a portrait PDF with the cover and the nine tall pages, and a landscape PDF with the wide log on its own. Print both at 100%, not fit to page. The color files have a cream background, the neutral files lean brown, and the ink saver files are white with black and gray lines, which is the set to use when you print call logs by the stack.

In the fillable PDFs you can type into every box and tick the status checkboxes. The included Start Here file suggests saving a copy, closing it and opening it again to make sure your entries were kept.