Help
Answers for the moments between checkout and a finished print. Start with the question you have right now.
- How to download and unzip your files: where your download link is, how many times it works, and how to open a ZIP on Windows, Mac, iPhone, iPad and Android.
- How to print at actual size: the one print setting that keeps cards, grids and patterns the right size, and how to check it.
- US Letter or A4: which file to print: how the two paper sizes differ and what happens if the file and paper don’t match.
- What paper to use for printables: paper weights explained, and which paper suits games, planners, coloring pages and templates.
- How to print at a copy shop: what to bring and what to ask for, including sizes for square wall art.
Still stuck? Contact us with your order number and a short description of the problem, and we’ll help you sort it out.